Airport Screening Officer

WA
Full Time
Listed on 28 November 2024

About the business 

Regional Airport Management Services (RAMS) is a fast-growing division of Multi Services Solutions Pty Ltd (“MSS-Group”), a privately owned company operating from offices in Australia and New Zealand.  RAMS provides airport management services to regional airport owners. Our team has over 75 years’ experience in airports. For more information visit Regional Airport Management Services 

 

About the role 

As an Airport Screening Officer with RAMS, you will plays a crucial role in ensuring the security and safety of aviation operations. Customer service is a key part of this role, the ideal candidate will have experience in customer service roles. You need to provide instructions are provided to passengers throughout the process to minimize confusion and ensure compliance. You will assist passengers with special needs, provide information, and address any concerns.

  • Immediate Start
  • 12-month fixed term contract
  • FIFO from Perth to Learmonth Airport in Exmouth
  • FIFO Roster 2-week on / one week off swing
  • Flights, Accommodation, laptop, phone, transport provided

This role involves FIFO (Fly-in/Fly-out) travel from Perth to Learmonth Airport (Exmouth), with flights, accommodation, transport, laptop, and phone provided.

The contract is a 12-month fixed-term contract, with potential for extension based on performance and operational needs.

Role and responsibilities:

  • Screening Customers: Passengers go through a series of checkpoints including metal detectors, (AIT) scanners, Carry-on bags and personal items are screened, Patdowns etc
  • Security Protocols: Implementing and overseeing security measures at airports and other aviation facilities to protect against threats and unauthorized access.
  • Incident Response: Responding to security breaches, emergencies, and other incidents, coordinating with law enforcement and emergency services as needed.
  • Surveillance and Monitoring Security personnel observe passenger behavior for signs of suspicious activity
  • Liaison and Coordination: Collaborating with various stakeholders, including government agencies, airlines, and airport management, to ensure a cohesive approach to aviation security.

Skills and Experience 

  • AVI20118 Certificate II in Transport Security Protection (or similar) required
  • Experience in similar position in aviation industry.
  • Customer focus towards all terminal users, airport contractors and tenants.
  • Ability to build and maintain strong relationships with stakeholders.
  • Have effective problem-solving skills suitable for work in remote locations and a high-paced operational environment.
  • Strong communication (written, verbal) and interpersonal skills.
  • Be self-motivated and decisive with the ability to adapt to change and competing demands.
  • Current annual screener accreditation training under the CISC Screener Accreditation Scheme.
  • Have (or be able to hold) and be able to maintain an ASIC.

Pre-Employment Checks 

To be considered for this role you must have valid work rights in Australia, Australian citizen or visa with valid work rights in Australia. You are required to provide a copy of your passport or visa documentation.

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