Airport Services Manager

Mount Isa
Full Time
Listed on 27 October 2022

Who are we?

Queensland Airports Limited (QAL) is an accomplished airport operator which owns and operates Gold Coast, Townsville, Longreach and Mount Isa airports – connecting the Gold Coast and northern NSW, along with regional Queensland, to the rest of the country and beyond. We are an Australian-owned company with a vision to engage customers, connect communities and deliver exceptional experiences – and a commitment to delivering for the communities where we operate. With passenger numbers returning to normal levels and terminal upgrades underway, there has never been a better time to join QAL.

What you’ll contribute to:

Queensland Airports Limited is growing and has a number of exciting opportunities, one of which within our Aviation Team.

The purpose of this role is to be is responsible for the operational management and compliance of Mount Isa Airport and leadership of Mount Isa Airport Operations team.

At the same time, this position is expected to assure an outstanding experience to all airport stakeholders, including the public, the community, tenants and external agencies along with achieving financial and operational outcomes as determined by the Mount Isa Airport Business Plan.

In this role you will be responsible for:

Manage operations and lead the operations team.
Provide excellent experience across the airport stakeholder community: implement customer experience enhancement initiative and boost the airport experience.
Deliver operational, financial, social and environmental targets and outcomes established for each financial year.
Implement QAL Risk Management strategies and procedures at Mount Isa Airport.
Monthly report of key business activities and integrate the company’s systems and procedures.
Assist in recruiting staff to meet operational requirements of the airport and integrate skilled and motivated employees.
Conduct regular audits of procedures and manuals to ensure compliance requirements are maintained.
Assist in the implementation of systematic and effective cost control processes for both capital development and operation of the airport’s airside and landside facilities.
Accurately report aviation statistics in a timely manner.
Organise training for employees where required and maintain all employee training records.
Skills & experience we are looking for:

  • A knowledge of the Transport of Security Programs, ATSA 2004 & ATSR 2005
  • A knowledge of CASA regulatory requirements in an Airport environment
  • Financial and risk management experience in a medium commercial environment
  • Experience in managing a team, excellent leadership and interpersonal skills
  • Excellent written and verbal skills (e.g. reports, PowerPoint presentations)
  • Effective problem solving, decision making and negotiation skills
  • Exemplary organisational, time, task and priority management
  • Strong computer literacy (Microsoft suite, email, internet)

What we offer you?

This is an opportunity to be part of a progressive organization with a great culture and assist in the transformation and growth of the business. Flexible working options are available for all employees. At QAL, we uphold the philosophy that the smooth integration of life and work benefits all. We call it Living Well.

The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP, which includes pre-employment Drug and Alcohol Testing, and have the ability to obtain an Aviation Security Identification Card (ASIC).

If interested, please apply today via seek or for more information including Position Description please visit the QAL careers page.

For more information regarding the PD please refer to our Careers page.

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