Airport Retail and Commercial Forum 2024

The 2024 Airport Retail and Commercial Forum is taking place from Monday 22 July – Wednesday 24 July 2024 at the Pullman Melbourne on the Park (East Melbourne)
The theme of the 2024 event is ‘Growth through Understanding, Benchmarking and Analysis’, and will feature a number of bespoke research studies undertaken for the Forum in the areas of retail, ground transport and tenant satisfaction.
Register

PARTNERSHIP AND EXHIBITION PROSPECTUS

If you would like to become and Partner and/or Exhibitor, please contact Ivo Favotto, Managing Director, The Mercurius Group by calling 0423 564 057 or emailing ifavotto@themercuriusgroup.com. You can also download a copy of the Prospectus below.

Download the program

DISCOUNTED ACCOMMODATION

A special discounted rate has been arranged with Pullman on the Park, please click on the link below to book.

Pullman on the Park – Discounted Accommodation

AWARDS 2024

Each year at the Australian Airports Association Retail & Commercial Forum, an airport-of-the-year award is presented to an airport (an organisation not an individual) that has shown outstanding performance in any element of the airport commercial business. This could be for strong financial performance, exceptional partnership behaviour, outstanding promotional campaigns or amazing contributions to sustainability and community.

Nominations for the awards closed on Friday 14 June 2024 with the nominations assessed by a panel comprising the AAA, The Mercurius Group and The Moodie Davitt Report.

The 2024 awards feature 7 Awards across three Award categories:

Category 1 – Career Achievement

  • Career Achievement Award – Airports
  • Career Achievement Award – Concessionaires

Category 2 – Concessionaire/Airport/Supplier of the Year

  • Concessionaire of the Year Award
  • Airport/Landlord of the Year Award
  • Supplier of the Year Award

Category 3 – Team member Recognition

  • Customer-Facing Team Member Recognition Award
  • Back-of-House Team Member Recognition Award

The Career Achievement Awards seek to recognise long-term and outstanding contributions from individuals to the airport commercial sector. One award is for airport commercial managers and the other is for concessionaires.

The second category of awards in 2024 is the Concessionaire/Airport/Supplier of the Year. These seek to recognise stakeholder feedback on organisations. Airports will be asked to nominate concessionaires and concessionaires will be asked to nominate both airports and suppliers.

The third category is the Team Member Recognition awards. These seek to recognise the key role of customer-facing and back-of-house team members who have gone above-and-beyond.

The awards will be presented at the Forum Gala Dinner, being held on Tuesday 23 July 2024 in the Members Dining Room at the iconic Melbourne Cricket Ground (MCG).

Enquiries

Partnership and Exhibition Enquiries:

Ivo Favotto
The Mercurius Group
Managing Director
Email: ifavotto@themercuriusgroup.com
Mobile: 0423 564 057

Registration and Event Enquiries:

Australian Airports Association
Email: events@airports.asn.au
Telephone: 02 6230 1110

Monday 22 July

Melbourne Airport Tour: Ground Transport
Ground Transport Forum
Welcome Networking Drinks

Tuesday 23 July

Forum
Exhibition
Awards and Gala Dinner

Wednesday 24 July

Small Airport Commercial Revenues Benchmarking Study: Masterclass (breakfast)
Forum
Exhibition

Registration

Early-Bird Fee until 31 May 2024 Standard Fee from 1 June - 12 July 2024 Late Fee from 13 July - 21 July 2024
AAA Airport Member $1,150 $1,400 $1,750
AAA Corporate Member $1,400 $1,750 $2,100
Non-Member n/a $2,900 $3,250

Thank You To Our Partners

Welcome Drinks Sponsor

Gala Dinner Sponsor

Gala Dinner Awards Sponsor

Gala After Party Sponsor

Day 1 Lunch Sponsor

Day 2 Lunch Sponsor

Day 1 Morning Coffee Break Sponsor

Day 1 Afternoon Coffee Break Sponsor

Day 2 Morning Coffee Break Sponsor

Merchandise/Gift Sponsors

In-Kind Sponsors

Host Airport

Duty Free Support Panel

Food and Beverage Support Panel

Specialty Support Panel

Ground Transport Panel

Vendor Support Panel

Thank You To Our Partners

Welcome Drinks Sponsor

Gala Dinner Sponsor

Gala Dinner Awards Sponsor

Gala After Party Sponsor

Day 1 Lunch Sponsor

Day 2 Lunch Sponsor

Day 1 Morning Coffee Break Sponsor

Day 1 Afternoon Coffee Break Sponsor

Day 2 Morning Coffee Break Sponsor

Merchandise/Gift Sponsors

In-Kind Sponsors

Host Airport

Duty Free Support Panel

Food and Beverage Support Panel

Specialty Support Panel

Ground Transport Panel

Vendor Support Panel