GM Strategic Communications

Gold Coast
Full Time
Listed on 27 October 2022
Who are we? Queensland Airports Limited (QAL) is an accomplished airport operator that owns and operates Gold Coast, Townsville, Longreach and Mount Isa airports. We welcomed about 6.3 million passengers in FY20, connecting the Gold Coast and northern NSW, along with regional Queensland, to the rest of the country and beyond. An Australian-owned company, we are committed to delivering for the communities where we operate. Our vision is to engage customers, connect communities and deliver exceptional experiences. What you’ll contribute to: An exciting opportunity has recently become available for a strategic and well-connected General Manager of Corporate Relations to lead the Corporate Relations team. Reporting directly to the Chief Commercial Officer, this role is responsible and accountable for leading the development and implementation of corporate communication strategies designed to protect and enhance QAL’s reputation and brand. Key deliverables associated with this role include negotiating positive political and media outcomes, stakeholder satisfaction and timely delivery of key activities. As a member of the General Management team, this role will also contribute to the development of the strategic direction and corporate effectiveness of Queensland Airports Limited. To understand a little more about Queensland Airports Limited and our leadership team, Laura Hunt, General Manager of Marketing shares their experience. Laura has worked with QAL for over 5 years shares; “At QAL, I work with a diverse group of people who are committed to enhancing the customer experience for the Airports. We make a difference and I love working with a highly engaged team to drive visitation to our fantastic and diverse regions across Queensland. I first joined QAL as I have always had a desire to work in the aviation sector. Previously working the tourism and education sectors, I was interested to explore the distribution/ network side of travel. I contribute every day through leading the implementation and management of QAL’s brand and marketing strategies, increasing both awareness and customer demand for flights through the QAL airport network. I enjoy building and maintaining relationships with key stakeholders, from airlines to tourism partners and government representatives, agencies, and internal stakeholders. QAL has a fantastic company culture, with a strong and supportive leadership team. QAL has also provided me with significant growth opportunities and the chance to progress internally while working with the company.” How will you make an impact? We are looking for a dynamic leader, who has a strategic strength coupled with an ability to deliver outcomes in a timely manner. The successful candidate will be one who leverages relationships and has a proven track record of the successful formulation of effective communications and strategies in a dynamic, challenging and competitive environment. An influencer of others, you will have a career history with high exposure to government, issues and public affairs management which will have enhanced your understanding of both the political, government, media and community stakeholder environments. As a strong leader you will possess: Excellent interpersonal, communication and organisational skills Proven success as a leader of others In-depth understanding of government relations, media, institutional investors/stakeholders and issues & crisis management Ability to work under pressure, meet deadlines whilst maintaining composure Strong customer service focus of self and team that you lead Key deliverables/responsibilities include but are not limited to: Maintaining stakeholder confidence in the reputation of QAL and supporting its business and commercial activities Fostering partnerships with key external stakeholders including all levels of government, corporations, media, industry and community ensuring QAL’s interests are represented and protected Implementing a dynamic government relations strategy across all levels of government Overseeing and leading the community engagement program including the community benefit fund. Leading the proactive management of mass and social media activities to enhance QAL’s reputation, brand image and businesses. This will include oversight of promotion activities, corporate events and sponsorships. What do we offer you? This is an opportunity to be part of a progressive organisation and assist in the transformation and growth of the business. Flexible working options are available for all employees. At QAL, we uphold the philosophy that the smooth integration of life and work benefits all. We call it Living Well. If you are interested in this role and would like to explore in more detail the key responsibilities, please obtain the role description at:[LW2] QAL supports an inclusive approach and values diversity within the workplace. We aim to provide opportunities that allow individuals to reach their full potential regardless of their background, gender, age, work status, religious or cultural identity. Aboriginal and Torres Strait Islander peoples are encouraged to apply. The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP), which includes pre-employment Drug and Alcohol Testing. The successful applicant will also be required to obtain an Aviation Security Identification Card (ASIC).

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